Even when browsing through your ecommerce website, your potential customers can be click away from going to your competitors. An unreliable ecommerce solution when your target audience faces bugs, security and functionality breaches, website unavailability will certainly reduce your sales level. Moreover, it’s a serious threat to your reputation.
Spending money on ecommerce solutions, you need to be sure that they work for the benefit of your business.
Qrapp is ready to test your ecommerce solution and thus help you establish smooth online sales to win and retain customer attention.
We test multiple aspects of your ecommerce solution to make sure that it is well-performing from the inside and attractive from the outside, which will help to keep your customers engaged and enjoying their shopping experience.
Before the launch of an ecommerce website or a customer application you’ve developed, we ensure that all the components of your solution (search functionality engines, billing systems, databases and so on) are integrated and perform their functions well, comply with the security standards regulations and perform well even under heavy loads.
We impartially test your ecommerce solution from the end user perspective and check its compliance with your business requirements and security standards.
We provide ecommerce testing at each stage of developing an ecommerce solution: from testing project requirements to upgrade and migration testing. Also, when a solution is implemented, we are ready to regularly assess whether business processes continue to work as intended.
We study project requirements and help you improve them, if needed (e.g., they may be incomplete).
We prepare a detailed testing plan considering your ideas and expectations. We make test cases covering every aspect of your ecommerce solution.
We test your ecommerce solution and identify defects and possible areas of improvement.
We provide you with the test summary report describing the identified bugs and analyzing their nature. Also, we give you the overall feedback on the quality of your ecommerce solution.
It’s critical to test an ecommerce solution together with a number of external systems it’s connected to (such as payment gateways, PIM, CRM and delivery management system). We develop a testing strategy based on the understanding of your solution’s structure and the connections it’s expected to support. Our experts have a deep understanding of the systems an ecommerce solution is expected to align and exchange data with.
Although it’s hardly possible to tailor an ecommerce solution to every user’s taste, we gather statistics and conduct analytics, set up user interviews and surveys, compare your solution against recognized heuristics to minimize subjectivity in testing ecommerce UX.
To address this challenge, we offer testing your solution with and without personalization. To test personalization, we create a purchase history, a site view history, a Google search history and other aspects depending on the working principles of your personalization engine.