CRM consulting services can help you fight scattered customer data, poor lead conversion and low sales rates. For more than 5 years, Qrapp has been helping B2C and B2B companies advance in customer acquisition, conversion, retention and get a tangible revenue increase with the power of leading CRMs: Salesforce and Microsoft Dynamics 365.
CRM consulting services help companies to improve their business outcomes in the following ways:
If you tend to think that getting impressive outcomes in sales, customer service and marketing is possible with process changes only, and technical measures have nothing to do with your business success, look what benefits your rivals already get with CRM-enabled business process automation:
No doubt, nobody knows your sales, customer service and marketing processes better than your in-house managers do. However, applying the technology to get the max business value may still be a blind spot. Qrapp's CRM consultants use their mastery of technology to provide you with such business benefits as better customer acquisition, conversion and substantial revenue increase
Qrapp's ample CRM experience allows responding to your business challenges with the following variations of CRM consulting service delivered by our firm:
To help your CRM support your business objectives or keep up with your business process change.
Inspect your current results of CRM use from the financial perspective, spot the inefficiencies and suggest technical and process improvements to achieve a high ROI.
Create a comprehensive CRM strategy that guides you on the way to your CRM evolution.
Suggest CRM configurations, customizations and integrations.
To help you change your current CRM platform, or make a shift to the cloud.
Advise on CRM platform selection with a view to your current business needs.
Elaborate a CRM implementation strategy that implies picking CRM with the strong sides of your legacy CRM, and enriching it with the features that the previous system lacked.
Plan the migration process to make the transition smooth.
To help you bring several CRMs under one roof.
Define your business challenges and elaborate the solutions to them backed by CRM functionality.
Perform financial benefit analysis to check your consolidated CRM from the Total Cost of Ownership (TCO) perspective.
Plan the implementation of consolidated CRM.
You know for sure, there’re other players on your market. Thus, when you postpone your CRM consulting decision, you deprive yourself of business value your rivals may gain with CRM, namely:
increase in lead volume
increase in lead conversion rate
increase in number of deals and deal size
increase in win rate
increase in sales cross sell/up sell revenue
increase in customer retention