A reliable AWS Partner backed by the experience in ITSM, DevOps, and other IT areas, Qrapp offers taking over your AWS-based IT infrastructure management. We apply our expertise based on 5 years in IT to keep your AWS services and applications based on AWS stable, expenses optimized, and needed changes implemented promptly. Qrapp’s AWS managed services are designed to minimize your management efforts and provide you with complete transparency over our IT infrastructure management activities.
A trusted and certified member of the Amazon Web Services Partner Network holding AWS Certified Solution Architect, AWS Certified SysOps Administrator, and other certificates.
5 years in IT industry
4 years of experience in IT service management(ITSM).
More than 3 years in applying DevOps practices.
More than 4 years of experiencing in IoT consulting.
Over 4 years in big data consulting.
Recognized as Top IT Company
BBB Accredited Business.
Qrapp’s AWS managed services will fit:
We also cover specific needs of non-IT companies or software companies with computation- and storage-intensive application(s) based on AWS (e.g., big data or IoT applications).
Our offering may be just what you’re looking for if you need a vendor able to:
Cover all AWS-related services you use and are going to use.
Collaborate with your in-house IT team and your other vendors’ teams if needed.
Configure and optimize your AWS services.
Organize application and service monitoring and troubleshooting.
Integrate AWS services with on-premises ones.
Keep AWS bills minimal and optimize resource consumption, considering the possible changes in load distribution and application architecture.
Propose and support changes in AWS-based applications and services to reduce AWS expenses.
Reduce AWS management costs.
Our AWS managed services fit for different customer situations. We tailor our services depending on the following key factors:
Whether the AWS-based applications are included in the services you expect from us.
Where you’d like to entrust us to provide cybersecurity services as a part of our AWS managed services.
Qrapp covers the following AWS services:
Qrapp offers end-to-end AWS managed services covering:
Our certified AWS specialists apply their hands-on experience to:
Configure AWS services.
Ensure high availability of AWS services you use.
Properly configure the usage of your AWS resources.
Control data flow to and from AWS.
Regularly perform backups of the data stored in your AWS resources.
Resolve the issues resulting from improper service configurations, server overloads, and identify the root causes of the incidents with a thorough log investigation.
With the help of such monitoring tools as Amazon CloudWatch, Zabbix, Nagios, Qrapp’s team helps to predict and prevent issues at the early stages to avoid systems downtime, and provides you with regular detailed reports on your AWS-based IT infrastructure performance and resource utilization (e.g., CPU, memory, network utilization).
Keeping in mind your business needs, we gather the details on your AWS infrastructure architecture design to further develop a strategy to right-size the AWS services you use, optimize your costs, and utilize available capacities more efficiently.
Qrapp is ready to help you plan changes and expansions you need to implement in your AWS environment. We provide our assistance to improve your IT infrastructure in close collaboration with your in-house IT infrastructure management team or with the team of another vendor (possibly – within the DevOps approach), or with our own efforts. Our experts are eager to do their best to implement the planned changes avoiding downtime, and help your development and support teams adapt to the changed AWS environment as quickly and painlessly as possible.
You don’t have to pay both for AWS and managed services – you get one bill for AWS and Qrapp’s services. Additionally, consolidated billing allows us to provide price advantages to our customers.
To help you increase the efficiency and cost-effectiveness of the AWS services you use, Qrapp focuses on delivering the following benefits:
We ensure regular consumption monitoring to improve resource utilization.
We properly tune scaling policies for AWS to achieve optimal behavior of the services.
We select the right instance types and storage classes to suit your application workloads.
We apply our mature ITSM processes and infrastructure as code (IaC) approach to reduce AWS administration costs.
We propose changes and improvements in your AWS-based applications to save on AWS services.
Due to the consolidated billing and affordable prices governed by SLA we offer, your expenses for AWS and Qrapp's managed services stay within reasonable limits.
We ensure a high level of failover automation for your AWS-based applications to protect your IT infrastructure against data loss.
We are ready either to collaborate with your in-house or another vendor’s team in providing monitoring of AWS services, or organize proper monitoring of your applications running on the top of AWS with our own efforts.
To achieve prompt and smooth implementation of changes within your AWS-based IT infrastructure, we apply our DevOps expertise, i.e. implement CI/CD pipeline, apply IaC approach, automate infrastructure configuration process, etc.
We analyze your current IT situation considering your infrastructure architecture, AWS configurations, etc.
We interview your business and technical stakeholders to get information on the services subscribed, process descriptions, etc.
We prepare an SLA and agree on KPIs and SLOs (whether proposed by us or provided by you).
We take responsibility for managing your AWS-based applications and services.
We provide AWS managed services described above.
We regularly analyze our results to check the quality of our AWS managed services and provide you with detailed reports (weekly and/or monthly) to ensure total transparency over our activities.
To regularly improve and optimize your AWS-based IT environment performance and reliability, we provide proposals on possible process improvements quarterly.
Qrapp adheres to a result-oriented approach to collaboration. We align our efforts with the efforts of your IT team, or with the teams of your other third-party vendors. This way, we significantly reduce IT management efforts on your side.
Below, we provide a sample of an effective collaboration approach (it can be adjusted following your specific needs):
We self-manage the services we deliver. At the same time, you can easily control the quality of our efforts based on KPIs and SLOs so that you were sure our services contribute to the reliability of your applications and services. We design a KPI system depending on our cooperation specificity. Within this system, we propose to cover all the important aspects of our AWS managed services.
IT infrastructure security:
Changes (by business value and priority):
Let us take over your AWS management tasks while keeping your services reliable and highly available, and service costs reasonable.